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  • What are your shipping options and how long does it take to receive my order?
    We offer standard and express shipping options. Standard shipping usually takes 3-7 business days, while express shipping takes 1 business day, depending on your location. Please note that shipping times may vary due to unforeseen circumstances such as weather or delivery delays by the carrier. Once your order is shipped, you will receive a tracking number to monitor the status of your shipment.
  • What is your return policy and how do I initiate a return?
    We want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, you can initiate a return within 1 day of the delivery date. To start the return process, please contact our customer service team with your order number and reason for the return. We'll provide you with a return authorization and instructions on how to send the item(s) back to us. Once we receive your returned item(s), we'll issue a refund to your original payment method, minus any shipping and handling fees. Please note that some items may be final sale and not eligible for return.
  • How can I track my order and receive updates on its status?
    Once your order has been shipped, you will receive an email confirmation with a tracking number and a link to the carrier's website. You can click on the link to track the status of your shipment. If you have an account with us, you can also log in to view your order history and track the status of your current orders. If you have any questions or concerns about the status of your order, please don't hesitate to contact our customer service team.
  • Do you offer any discounts or promotions, and how can I take advantage of them?
    Yes, we occasionally offer discounts and promotions on our products. To take advantage of these offers, please sign up for our newsletter or follow us on our social media accounts to stay updated on our latest deals. You can also check our website for any ongoing promotions or discount codes during checkout. Please note that some offers may have certain restrictions or expiration dates, so be sure to read the terms and conditions carefully before making your purchase.
  • How can I contact you if I have questions or concerns?
    If you have questions or concerns related to our website or our products/services, we are happy to help! Here are some ways to contact us: 1. Contact | The Indian Food Company 2. Email: 3. WhatsApp us: +91 - 8217-622-350 Regardless of your chosen method, we strive to promptly respond to all inquiries and provide our customers with the best possible support.
  • What payment methods do you accept and is my personal information secure when making a purchase on your website?
    We accept various payment methods, including credit/debit cards, PayPal, and bank transfers. Your payment information is secure when making a purchase on our website. We use industry-standard encryption and security protocols to protect your personal and financial information. Your payment details are processed by trusted third-party payment providers, and we do not store any payment information on our servers. We are committed to protecting your privacy and ensuring a safe and secure shopping experience on our website.
  • What is your privacy policy?
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